Ford Explorer recall under investigation by feds because of complaints after cars were repaired

Ford’s recall of almost 300,000 Explorer SUV’s is under investigation by the National Highway Traffic Safety Administration.

Last year, Ford Motor Company recalled more than a quarter million Explorer SUV's because of complaints the vehicles started rolling while in park.

Ford Motor Co.’s recall of almost 300,000 Explorer SUV’s is under investigation by the National Highway Traffic Safety Administration after two complaints the vehicles behaved erratically after undergoing repairs.

In April of 2022, Ford issued a recall of 2020-2022 Explorers with 2.3-liter engines, as well as 3-liter and 3.3-liter hybrids and the 3-liter ST.

The problem stems from the fractures in the rear axle mounting bolt, which can result in the drive shaft disconnecting. This occasionally resulted in the car moving while in park. According to documents obtained by the Associated Press, Ford had 235 warranty claims because of the problem

Ford claims to have remediated the issue after updating the vehicle software. However, two owners of repaired recalled cars filed complaints with the National Highway Traffic Safety Administration about losing control over their cars.

In one case, the Explorer slammed to a complete stop while the car was driving at speeds of 30 to 40 mph. In another case, the car started moving while the passenger was trying to disengage the electric brake.

No injuries were reported in their cases, although one car struck a utility pole. A Ford representative said the company is working with the NHTSA on the matter.

Contributing: The Associated Press